Phantom Water Damage & Restoration
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What customers say about Phantom Water Damage & Restoration
Phantom Water Damage & Restoration carries a 5-star rating across 108 Google reviews, which matters in Concord where homes built around 1996 face real moisture challenges. The area's 67% average humidity and 42 inches of annual rainfall create ideal conditions for water damage and mold growth. A consistently high rating suggests the company has earned trust handling these local problems repeatedly, though you'll want to verify their experience with your specific situation.
Before hiring, confirm that Phantom Water Damage & Restoration holds a current general contractor's license from the North Carolina Licensing Board for General Contractors (NCLBGC) and carries appropriate insurance. One important caveat: the company is listed as a mold inspector, which creates a potential conflict of interest under industry standards, since inspectors who also perform remediation work may have financial incentive to recommend more extensive repairs. If you need a mold inspection, consider getting a standalone assessment (typically $200-$600 in this region) from an independent inspector before committing to remediation work.
Summary drawn from 108 Google reviews. We do not represent or endorse this firm.
Note: may also offer remediation services
This company's listed services suggest it may also perform mold remediation — confirm directly before booking an inspection. Industry standards recommend using a separate inspector and remediator to avoid a conflict of interest: an inspector who may also profit from remediation has less incentive to give an unbiased report.
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Claim This Listing →Business data sourced from public records · Last updated April 2026
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